Performance Management

Audit of Existing Systems

Another service in strong demand is auditing the level and quality of usage of the current performance management system within an organisation. Some performance management systems are being used more widely than others, whilst different pockets of large organisations can use the system in place very differently.

It is important for HR teams to have independent, up to date information on current levels of usage and best practice within the organisation, together with information on work areas that may require assistance to get the most benefit from the system.

Equally, senior management teams are often keen to gain an impartial understanding of the quality of the performance discussion from both the reviewing manager and the staff members perspective, and how these discussions are assisting the achievement of the required business outcomes.

There are different methods of auditing that can be utilised. A combination of phone interviews, focus sessions, on-line surveys and benchmarking are amongst the most commonly used, before a final report is compiled identifing key trends, themes and recommendations.