Performance Management

Design and Review

At Jo Leonard and Associates we have significant experience in the design of performance management systems that incorporate both key results areas (the what), as well as behaviours (the how). All designs include a strong consultation process within the organisation to ensure the system is strategically and culturally compatible.

Current trends include the continued simplification of the process and the associated paperwork or on line framework, a refocus on a quality discussion, localisation of behaviours and a "one up two down" approach that sees involvement of key stakeholders within the business.

The provision of tools for managers involved in the implementation of the performance discussion can assist in a process that is often stressful and challenging is also valuable in building skill and confidence to make these discussions as valuable as possible.

We are often asked to undertake reviews of existing systems in partnership with the organisation’s key stakeholders, to check relevance, strategic fit and quality of performance discussions. These reviews can be conducted on a number of levels.